Warranty Information:

Dyno Exchange Flooring warrants that its products are free from any unusual manufacturing defects. If the products are found to be defective, Dyno Exchange will supply new product(s) of the same or similar style, size, color, grade.

Products that are non-defective but are damaged during an improper installation do not constitute a valid claim as defined by this limited warranty. Please also check “Care and Maintenance” to make sure proper floor care is taken so warranty is not immediately void.

This warranty will not include loss of time, inconvenience, incidental expenses (telephone calls, removal/replacement of products placed over the floor after original installation, etc.) included in the removal and reinstallation of the affected material, and any other incidental or consequential damages. Dyno Exchange reserves the right to inspect any claim and/or request photographs and/or samples associated with the specific claim prior to approving any claim. All limited warranties are valid for the original purchaser of the flooring only and are non-transferrable.

Please contact our customer service and describe the issue regarding the defect(s) within 30 days from the date of purchase. We reserve the right to inspect the defect(s) by our authorized agents. All compensations (inspection expense, product, and other related expenses) will be determined according to inspection results.

SPC Vinyl: 25 Years  Commercial Limited Warranty, and  Lifetime Residential Limited Warranty

Laminate (12mm): 15 Years Commercial Limited Warranty, 25 Years Residential Limited Warranty